Now, wait for a while as the Xbox One restores itself back to its factory settings. Cancel: Select this option if you don’t want to restore your console to the factory state.In other words, this choice is not the best one when you run into the problems that are caused by the corrupted game files. This option just resets the OS and deletes all potentially corrupted data without deleting your games and apps. ![]() Reset and keep my games & apps: This is your primary choice when troubleshooting.Please note there are other two options as the following image shows: Im guessing my next step is to contact support, but wanted to post here first in case Im missing. Step 4: Go to Reset console and choose Reset and remove everything for a full factory reset. I setup a different account on my Xbox One using. Step 3: Choose System from the left panel and then choose the Console info section. Step 2: Access the Xbox One Settings menu by pressing the gear-shaped icon. Step 1: Press the home button on the Xbox One controller when the console is on. To factory reset Xbox One, please refer to the following steps: However, it only needs a single power cable, so. Tip: You can also choose this resetting way if you want to remove all of your personal information, downloaded apps and games before trading in or selling an old console in case anyone gains access to your stuff. Powering an Xbox One and a TV at the same time would require a comically large battery pack, so this model only works when plugged into the wall.
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